On dolphins, parking, and wondering whether anyone I know is AI


Here’s your What? Who? Where? When? Why? How? for the week.

WHAT do dolphins eat?

Children navigate the web differently to adults, and in exploring these differences there are some striking insights that translate. Foremost is that we have to consider that people are different—the way we think, the way we read, the way we comprehend, and our fundamental assumptions about the meaning of what we see.

What Do Dolphins Eat? Lessons from How Kids Search | Will Critchlowy (Text at Moz)

WHY are meetings ineffective?

Many meetings aren’t well run, and virtual meetings don’t seem to be any better (if not worse). Your challenge is to discover a path to holding useful meetings, ones that focus on the key issues and arrive at decisions that solve problems. Perhaps some of the answer lies in the questions you ask.

Questions to Make Your Virtual Meetings More Effective | Kevin Eikenberry (Text at Leadership & Learning)

WHEN does a double yellow line mean no parking?

No matter how slick your business change process is, when stakeholders don’t share a common understanding the project is likely to experience struggles. To avoid the pitfalls of the ‘obviousness trap’ we need to have the curiosity to assume nothing, ask questions and co-create answers to ensure consensus. 

The Obviousness Trap | Adrian Reed (Text at Adrian Reed’s Blog)

WHERE should I aim my product?

The default of aiming at the mass-market will make you average, because mass means broad, it means middle of the road, it requires you to be all things to all stakeholders. Satisfying the masses leads to generalisation and consolidation—it forces compromise. Aim here instead: with the minimum marketable product.

Focusing the scope | Joe Newbert (Text at Newbert’s Blog)

WHO is Nikolay Ironov?

I made a BIG assumption last year when I wrote about the AI being the 9th stakeholder on my blog. I assumed that we would be aware when we were engaging with AI. In Russia, Art. Lebedev Studio passed off an AI designer as human for more than a year, and no one caught on.

Nikolay Ironov | Art Lebedev Studio (Video at YouTube)

HOW can I turn my opponents into supporters?

There will be little friction involved when convincing people who share your worldview. But trying to change the perspective of someone with an objection is more tricky. How do you go about influencing someone who doesn’t share your opinion? (But also in reading this consider if it’s you who needs to shift.)

How to (Actually) Change Someone’s Mind | Laura Huang (Text at HBR)

Until next time, keep growing,

— Joe

Chief Training Officer at the Business Change Academy
Editor for Inter-View Report and Podcast Host on OneSixEight FM.

P.S. How’s Virtual Requirements Elicitation working out for you?