On batons, systems talking, and what you want


Happy 5W-1h Sunday.

Here’s your dose of What? Who? Where? When? Why? How?, a curation of articles, podcasts and videos that piqued my curiosity this week.


WHAT is that you want?

Let me take a stab … You’d like to be respected, successful, rewarded, suitably challenged, and maybe a little renowned for what you do. You’d like to do work you’re proud of and do it for a goal you care about. What’s missing from that list? That you need a window seat with a particular view. 

What do you want? | Joe Newbert (Text at Newbert’s Blog at Site)

WHO is (really) reading my document?

An astonishing 98 per cent of all marketing teams say written content is their most-used content type, yet one in three marketers admit their content writing is only “somewhat” or “not so” effective. In other words, there’s a whole lot of content out there that isn’t doing what it should be.

The 10 Ingredients of Great Content Writing | Neil Patel (Text at Neil Patel)

WHERE do the IT systems talk to each other?

Integration requirements are critical for any Project’s success when Business Processes flow across multiple systems. As a Business Analyst it’s our responsibility to understand the end-to-end Business and Systems Process flow and document the hand off as part of the requirements gatherings process. 

Integration Requirement Analysis Framework | Ashish Adike (Text at Modern Analyst)

WHEN will the creativity reveal itself?

Like most people who write I occasionally get writer’s block, which for me manifests as a drought of ideas; all I get in my mind is a lone tumbleweed rolling rolling rolling rolling rolling into the vast desert of blankness. This is often accompanied by a mild sense of despair* which in turn leads to procrastination. 

Writer’s Block, Creative Time and Epiphanies | David Beckham (Text at The Samurai Business Analyst)

WHY did the baton drop?

Software handovers between teams and individuals in any ecosystem can be a minefield, often threatening to disrupt continuity and harmony across teams and organizations. In most cases, handovers result in knowledge loss, which in turn leads to chaos and time wastage when a critical issue hits the system.

Role of a Business Analyst in Software Handovers | Pushkar Anand (Text at Modern Analyst)

HOW can I start working more visually?

With the growing use of agile practices and design thinking, there is also a growing awareness of the importance of working visually. If you think that sketch noting, visual facilitation and graphic recording is not for you because you cannot draw, then my advice to you is: Start by learning lettering.

Start Your Visual Facilitation Journey With Letters | Line Karkov (Text at BA Times)

And, as always, please give feedback on Twitter. Whose piece above stood out for you? What would you like more or less of? Other ideas? Please let me know. Just send a tweet to @joenewbert and put #5W1H at the end so I can find it.

Keep growing.


P.S. What do you want?